Emily as a Communication AI Assistant

Keep students informed about news, deadlines, and events in real time with AI-powered, personalized communication

Problem & Solution

The Problem

Common challenges in student communication

INFORMATION OVERLOAD

Overwhelming Volume of Information

Universities struggle to keep students informed about critical changes and events, resulting in:

Missed academic deadlines or policy updates

Information overload through scattered communication channels

Low engagement with traditional newsletters or notice boards

GENERIC MESSAGING

Lack of Personalization in Messaging

Mass emails and one-size-fits-all notifications cause:

Irrelevant content for many recipients

Missed opportunities for targeted outreach

Lower attention and response rates

ACCESSIBILITY ISSUES

Complex Website Navigation and Information Access

Universities often struggle with:

Complicated website structures that make information hard to find

Students missing important deadlines or updates

Frustration due to scattered and inconsistent content across web pages

Key Features

The Solution

One AI chatbot to personalize student communications

Deliver Timely and Contextual Updates

Emily helps students stay informed by answering real-time questions about academic calendars, deadlines, events, and campus updates—right when they need it.

Multilingual, Always-Available Information Hub

By integrating your website and key documents, Emily makes it easier for students to find information through natural language questions - no need to navigate complex menus or scattered documents.

Simplify Access to University Information

By integrating your website and key documents, Emily makes it easier for students to find information through natural language questions—no need to navigate complex menus or pages or documents.

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Impact & Results

Emily’s Impact on Campus Communication

What changes when AI supports internal messaging

Real-time Multilingual Support

Students receive real-time answers to institutional questions

Active

Improved Student Retention

Well-informed students are less likely to drop out, thanks to easier access to accurate information through AI-powered search and structured content delivery

Staff Workload Optimization

Repetitive informational queries are deflected from staff to the chatbot

Consistent Source-based Responses

Consistent, source-based responses reduce confusion and misinformation

Enhanced Campus Engagement

Improved clarity around deadlines, policies, and campus events boosts engagement and compliance

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Real-time Multilingual Support

Key Features

Features Designed for Campus-Wide Communication

Comprehensive tools to enhance your student support experience

Accurate and Source-Based Answers

Emily provides instant, institution-specific answers with source citations, helping students quickly find reliable information without navigating complex websites.

Reduces student confusion and administrative workload.

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Multilingual, Always-On Support

The AI assistant is available 24/7 in any language, ensuring international and local students receive timely, accessible responses whenever they need help.

Improves inclusivity and responsiveness across all user groups.

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AI-Powered Search

Students can search the university's website and documents using natural language.

Enables self-service information discovery and reduces the number of routine inquiries.

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Daily Knowledge Base Updates

Emily refreshes its content every day from the university's official sources.

Ensures communication remains current and accurate across all topics.

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Admin Reporting Dashboard

Track what students ask, when, and in which language.

Helps communication teams understand real-time trends, gaps, and content needs to improve outreach efforts.

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In Numbers

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Interactions

What does a typical month with Emily look like?

(based on the average data of our reference university with 7,000 active students)

24/7 Availability

Instant Responses

Multi-language Support

Smart Learning

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Unique Users

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Support Tickets

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Questions from Countries

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Questions Per User

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Returning Users

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Administrative Hours Saved

Most common topics users have asked from Emily

Course registration and academic-year deadlines

Exams and study requirements

Admission requirements and list of available programs

Our partners

Trusted by leading universities

Harvard University

MIT

Stanford University

University of Oxford

University of Cambridge

Yale University

FAQ'S

Yes. Emily answers questions about deadlines, events, and institutional information 24/7 based on the official university knowledge base.

Yes. Emily can integrate with external systems through APIs, allowing it to retrieve up-to-date academic or administrative information directly from your university’s platforms.

Yes. Based on the user’s questions and context, Emily tailors its answers to their academic level, interest areas, and behavior—without requiring manual segmentation.

Absolutely. Emily is built in compliance with European data protection regulations and applies robust security measures to ensure user data privacy and integrity.

None. Once deployed, Emily runs automatically without the need for daily admin input. The system updates itself with the latest institutional content and improvements. University staff only need to review weekly or monthly usage reports to gain insights and make strategic decisions.

What to Expect

Personalized Demo

Tailored walkthrough based on your specific needs

30-Minute Session

Quick and comprehensive overview of all features

Security Focused

Learn about our enterprise-grade security measures

The Solution for 21st-Century Universities

Join the group of modern, student-friendly institutions that apply the most advanced solutions!

Ready to modernize student communication?

Request a demo to see how Emily automates and improves internal messaging at your institution.