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Developed for University Needs

Emily, the university's new digital AI colleague

Student administration, staff co-pilot, student recruitment, and executive reporting on one platform — available 24/7, in multiple languages, tailored for higher education.

One-stop administration
Source-cited answers
GDPR-compliant
University students on campus using their smartphones
AI supported technology
99+
Languages Supported

The Challenges of Student Administration

Five bottlenecks that human capacity alone cannot resolve

34.4%

Capacity Shortage

50+ daily inquiries during peak season simply cannot be scaled with existing staff.

43.8%

Slow Response Times

The first response often takes 6+ hours, and in 28% of cases, 3–5 exchanges are needed.

71.9%

Scattered Knowledge

Manual searching across PDFs and Excel files, with no unified knowledge base.

+18%

Growing International Demand

The international student population grows year over year, while capacity cannot keep pace.

80–90%

Repetitive Questions

This share of incoming questions is routine in nature, yet still answered through costly, manual staff time.

Emily in numbers

What can a 7,000-student institution expect with Emily — based on our own demand model

The calculation is based on Daskalos's own demand model, projected for an average 7,000-student institution, using the same model that powers the calculator below, so the two blocks always stay consistent.

0+

Interactions

0%

Escalation Rate

0+

Administrative Hours Saved

0%

Unique Users

0%

Returning Users

0

Questions Per User

24/7 Availability
Instant Responses
Multi-language Support
Smart Learning

How much time could Emily save you?

Move the slider or pick your institution's size to see an estimate, based on our own demand model.

5,000 students

Student headcount: 5,000 students

Total average daily student and applicant inquiries: 127

broken down as:

  • Digital channels (email, phone, web chat, social media):85
  • In-person:42

The digital-channel inquiries currently represent approximately 12.8 hours of administrative work per day for the institution.

Emily can take on approximately 72 of these inquiries per day, saving approximately 10.8 hours.

The daily digital inquiry count comes from our own demand model, based on measured traffic from a real, public AI assistant, projected onto student headcount.

Digital inquiries make up approximately 66.7% of all (student + applicant) inquiries, according to our own research.

Handling a single inquiry takes about 9 minutes on average, according to our own research covering 37 Hungarian higher education institutions, which is the basis for the current daily administrative burden shown above.

Based on our own internal performance benchmark, a well-configured AI assistant can independently and without escalation answer approximately 85% of digital inquiries, which is the basis for the hours saved shown above.

This is an estimate based on our own demand model and internal performance benchmark, not measured data specific to your institution. For a precise, institution-specific estimate, please contact us.

Every answer from Emily follows the same standard

Sourced and auditable

Every statement can be traced back to the university's official, valid documents.

Risk-free

Free from hallucination, assumption, and generalization.

Rule-based

Built on the university's official regulations, not individual interpretation.

Procedural and detailed

Thinks in concrete administrative steps, explained thoroughly in the context of the question.

Surfaces decision points and eligibility

Presents the options, exceptions, and conditions for applicability.

Accountable and unambiguous

Leaves no room for misinterpretation, and never encourages a risky course of action.

Problem Solving

5 Challenges Emily Solves

Key challenges universities face.

0199+ Languages

Multilingual support during recruitment periods

Emily answers applicants’ questions in multiple languages — making the admissions process clearer and easier to understand.

Want to See It in Action?

In a live demo, we’ll show how Emily supports recruitment, student administration, and efficient access to information in a university environment.

Feature Showcase

Emily’s Key Features — Tailored to Universities

Explore the features that make Emily the leading AI assistant for higher education.

Always available

Automatic support, around the clock

Instant answers to questions every day, without human intervention.

24/7 operation
Cited sources in responses
No human intervention
Parallel question handling
Support for 99+ languages

Multilingual communication

English, Hungarian, Chinese, Arabic, Kazakh, and more — enabling global reach.

99+ languages supported
Native-like responses
Intercultural understanding
Cited sources in responses
Verified content

Built on institutional content

Answers only from university websites, regulations, and documents — based on vetted sources.

Learns from official sources
Policy-based answers
99% accuracy
Cited sources in responses
Intelligent search

AI-powered search across the website and documents

Natural-language search across uploaded materials for fast, precise information access.

Natural-language search
Quick results
Cited sources in responses
Document- and web-based answers
Verified sources

Source-cited answers

Every answer is based on official, institutional sources (policies, websites, documents) that are cited in the response.

Verified answers
Source citation in responses
Traceable answers
Reliability
Administrator support

Ticketing for complex questions

Questions Emily can't answer are easily escalated to staff as email tickets.

Easy escalation
Email-based ticketing
Staff follow-up
Fast resolution
Tailored answers

Personalized responses

Emily adapts replies based on user type (e.g., prospective vs. current student) and prior conversations.

User-type detection
Conversation history awareness
Personalized answers
Cited sources in responses
Customizable branding

Custom look & feel to match your university

Emily's branding, tone, and wording are fully customizable.

Logo and color customization
Institutional tone and style
Web and mobile access
Reflects institutional brand
Comprehensive analytics dashboard

Admin console and analytics

Real-time stats: usage, question types, languages, and geographic distribution.

Real-time statistics
Question-type analysis
Conversation history review
Geographic breakdown
Omnichannel integration

Simple integration

Integrates into existing university channels: SharePoint, SIS (Neptun, SAP Student Lifecycle Management, Banner, etc.) and LMS (Moodle, Canvas, CooSpace, Blackboard) compatible integration, website, Facebook, Instagram, WhatsApp.

Fast rollout
Multi-platform support
Seamless integration
One-stop case handling
Assistant for administration

Email reply drafting

For incoming emails, Emily drafts replies based on context — with source citations — for staff to review and send.

Time savings
Reply-draft creation
Source citation in replies
Faster case handling
Automated processing

Sorting and routing incoming mail

Messages arriving in the central inbox are categorized by case type and automatically routed to the responsible colleague. Status and deadlines are tracked.

Automatic categorization
Task routing
Transparent status tracking
Efficient administration
Integrated scheduling

Appointment booking with administrators

Through the integrated booking system, students can choose an online or in-person slot; confirmations and calendar entries are automatic.

Online and in-person booking
Automatic calendar entries
Reminder notifications
Automated administration
Always available

Automatic support, around the clock

Instant answers to questions every day, without human intervention.

24/7 operation
Cited sources in responses
No human intervention
Parallel question handling
Support for 99+ languages

Multilingual communication

English, Hungarian, Chinese, Arabic, Kazakh, and more — enabling global reach.

99+ languages supported
Native-like responses
Intercultural understanding
Cited sources in responses
Verified content

Built on institutional content

Answers only from university websites, regulations, and documents — based on vetted sources.

Learns from official sources
Policy-based answers
99% accuracy
Cited sources in responses
Intelligent search

AI-powered search across the website and documents

Natural-language search across uploaded materials for fast, precise information access.

Natural-language search
Quick results
Cited sources in responses
Document- and web-based answers
Verified sources

Source-cited answers

Every answer is based on official, institutional sources (policies, websites, documents) that are cited in the response.

Verified answers
Source citation in responses
Traceable answers
Reliability
Administrator support

Ticketing for complex questions

Questions Emily can't answer are easily escalated to staff as email tickets.

Easy escalation
Email-based ticketing
Staff follow-up
Fast resolution
Tailored answers

Personalized responses

Emily adapts replies based on user type (e.g., prospective vs. current student) and prior conversations.

User-type detection
Conversation history awareness
Personalized answers
Cited sources in responses
Customizable branding

Custom look & feel to match your university

Emily's branding, tone, and wording are fully customizable.

Logo and color customization
Institutional tone and style
Web and mobile access
Reflects institutional brand
Comprehensive analytics dashboard

Admin console and analytics

Real-time stats: usage, question types, languages, and geographic distribution.

Real-time statistics
Question-type analysis
Conversation history review
Geographic breakdown
Omnichannel integration

Simple integration

Integrates into existing university channels: SharePoint, SIS (Neptun, SAP Student Lifecycle Management, Banner, etc.) and LMS (Moodle, Canvas, CooSpace, Blackboard) compatible integration, website, Facebook, Instagram, WhatsApp.

Fast rollout
Multi-platform support
Seamless integration
One-stop case handling
Assistant for administration

Email reply drafting

For incoming emails, Emily drafts replies based on context — with source citations — for staff to review and send.

Time savings
Reply-draft creation
Source citation in replies
Faster case handling
Automated processing

Sorting and routing incoming mail

Messages arriving in the central inbox are categorized by case type and automatically routed to the responsible colleague. Status and deadlines are tracked.

Automatic categorization
Task routing
Transparent status tracking
Efficient administration
Integrated scheduling

Appointment booking with administrators

Through the integrated booking system, students can choose an online or in-person slot; confirmations and calendar entries are automatic.

Online and in-person booking
Automatic calendar entries
Reminder notifications
Automated administration
Always available

Automatic support, around the clock

Instant answers to questions every day, without human intervention.

24/7 operation
Cited sources in responses
No human intervention
Parallel question handling
Support for 99+ languages

Multilingual communication

English, Hungarian, Chinese, Arabic, Kazakh, and more — enabling global reach.

99+ languages supported
Native-like responses
Intercultural understanding
Cited sources in responses
Verified content

Built on institutional content

Answers only from university websites, regulations, and documents — based on vetted sources.

Learns from official sources
Policy-based answers
99% accuracy
Cited sources in responses
Intelligent search

AI-powered search across the website and documents

Natural-language search across uploaded materials for fast, precise information access.

Natural-language search
Quick results
Cited sources in responses
Document- and web-based answers
Verified sources

Source-cited answers

Every answer is based on official, institutional sources (policies, websites, documents) that are cited in the response.

Verified answers
Source citation in responses
Traceable answers
Reliability
Administrator support

Ticketing for complex questions

Questions Emily can't answer are easily escalated to staff as email tickets.

Easy escalation
Email-based ticketing
Staff follow-up
Fast resolution
Tailored answers

Personalized responses

Emily adapts replies based on user type (e.g., prospective vs. current student) and prior conversations.

User-type detection
Conversation history awareness
Personalized answers
Cited sources in responses
Customizable branding

Custom look & feel to match your university

Emily's branding, tone, and wording are fully customizable.

Logo and color customization
Institutional tone and style
Web and mobile access
Reflects institutional brand
Comprehensive analytics dashboard

Admin console and analytics

Real-time stats: usage, question types, languages, and geographic distribution.

Real-time statistics
Question-type analysis
Conversation history review
Geographic breakdown
Omnichannel integration

Simple integration

Integrates into existing university channels: SharePoint, SIS (Neptun, SAP Student Lifecycle Management, Banner, etc.) and LMS (Moodle, Canvas, CooSpace, Blackboard) compatible integration, website, Facebook, Instagram, WhatsApp.

Fast rollout
Multi-platform support
Seamless integration
One-stop case handling
Assistant for administration

Email reply drafting

For incoming emails, Emily drafts replies based on context — with source citations — for staff to review and send.

Time savings
Reply-draft creation
Source citation in replies
Faster case handling
Automated processing

Sorting and routing incoming mail

Messages arriving in the central inbox are categorized by case type and automatically routed to the responsible colleague. Status and deadlines are tracked.

Automatic categorization
Task routing
Transparent status tracking
Efficient administration
Integrated scheduling

Appointment booking with administrators

Through the integrated booking system, students can choose an online or in-person slot; confirmations and calendar entries are automatic.

Online and in-person booking
Automatic calendar entries
Reminder notifications
Automated administration
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Book a Meeting to See How Emily Works in Practice

In just 30 minutes, we’ll show how Emily fits into university administration and student recruitment processes — and how it supports staff in their daily tasks.

Implementation Process

Implementation in 1 month

We implement Emily and provide a 3-month trial period with no commitments and no costs.

1
~30–60 minutes

Live demo and presentation

A full live demonstration of Emily's key functions: student administration, multilingual support, source-based answers, and the admin panel. The session covers main use cases and closes with a Q&A.

Live demo
Q&A
2
~2–4 days

Tailored proposal

We provide a transparent proposal including timeline, costs, task allocation, and an AI health check of the institution's website and data structure — fully tailored to the institution's operations.

Institutional pricing
AI Riport
3
~2–4 weeks

Contract and project launch

After signing, we finalize data protection and IT terms, appoint project leads, and align workflows in a kickoff workshop. The first 3 months serve as a trial period with full cancellation flexibility.

Project team assigned
3 month trial period
4
~3-4 weeks

Implementation and integration

Installation, configuration, content preparation, and system integration (web, SSO, email/ticketing), followed by testing and pilot launch. The AI assistant goes live within the first 4 weeks.

Content handover and training
System integration
5
~2 weeks

Training, handover, and continuous support

Administrator and staff training for a smooth go-live, complemented by ongoing monitoring and monthly performance reports.

Performance monitoring
Monthly reports

Ready to Get Started?

Get in touch with us to see Emily in action.

Integrations

Emily can be extended in two ways: it brings administration together in one place, and it connects broadly with the institution's existing systems.

One-Stop Administration

Every channel comes together in one place. A student or applicant can ask a question, book an appointment, open a ticket, and give feedback, all within the same conversation.

  • Source-cited question answering
  • Newsletter subscription and saving personal information
  • Appointment booking, with automatic calendar sync
  • Escalation to a human administrator, with full conversation history
  • Email-based ticketing
  • Filing a complaint or structured feedback
  • Phone integrationComing soon

Platform Integrations

Emily connects where the institution already works: student information systems, learning management systems, social platforms, office tools, and customer service systems.

  • SIS: Neptun, SAP Student Lifecycle Management, Banner, and more
  • LMS: Moodle, Canvas, CooSpace, Blackboard
  • META: Facebook, Instagram, Messenger
  • Website embedding
  • Microsoft ecosystem: SharePoint, OneDrive, Microsoft Teams, Outlook/Exchange
  • Google ecosystem: Google Drive, Google Workspace
  • External helpdesk systems: Zendesk, Freshdesk, ServiceNow, Jira Service Management, if the institution already uses one

We determine custom integration and development needs during implementation.

AI Solutions

Why Emily is the best solution for 21st-century universities?

Always available

It answers around the clock — no holidays, no downtime. Emily is accessible via the website, integrated into Facebook messages, or even by phone.

One-stop administration

Online administration happens on a single interface: identification, information, appointment booking, and — when needed — ticket creation for the appropriate staff member.

Patient and consistent

It provides polite answers even to short, slang-based, or ambiguous questions, always following university communication protocols.

Reliable, source-based responses

Emily relies exclusively on official institutional sources (regulations, websites, documents) and provides references for its answers.

Works in most major languages

It handles questions in the most commonly used languages, ensuring international students receive accurate information in their own language.

Saves valuable staff hours

It automates repetitive questions and converts more complex issues into structured tickets — reducing response times and lowering administrative workload.

Enterprise Security

Enterprise-Grade Data Security & Privacy

Data protection comes first. Emily is fully GDPR-compliant and meets the strictest security standards required in higher education.

100% Private

Your institution's data stays with you

All data is stored securely in EU-based data centers; it is not used for model training, and only your institution has access.

No model training
EU data residency
Full access control
No cross-institutional data mixing
AES-256

Enterprise encryption

All data is encrypted both in transit and at rest using industry standards.

Transport encryption (TLS 1.2+)
At-rest encryption (AES-256)
Key management (KMS)
GDPR-ready

Secure integrations

Verified access control and secret management ensure each user only accesses their own data — fully aligned with institutional IT policies.

Role-based access control (RBAC)
Policy & DPA compliance
Audit logs and trails
Emily in Action

Book a Demo!

What to Expect

Personalized Demo

Tailored walkthrough based on the institution's specific needs

30-Minute Session

Quick and comprehensive overview of all features

Security Focused

Learn about our enterprise-grade security measures

The Solution for 21st-Century Universities

Join the group of modern, student-friendly institutions that apply the most advanced solutions!

Book a Demo!

Request a personalized demo to see how our AI assistant can help automate student administration and recruitment.

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