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Pricing

Price depends on your institution's size and the integrations you choose, so there is no single, one-size-fits-all offer. Below, we show what a quote is built from, and on request, we prepare a version tailored to you.

Start with One Role. Expand When You're Ready.

You don't have to implement the whole platform at once. The three roles that communicate directly with students and applicants (student administration, staff support, recruitment) can each be launched independently, and expanded at any time as your institution's needs grow. Leadership visibility builds automatically as these roles operate — it isn't a separate module to implement on its own, but a shared by-product of the other three.

Launchable

Student Administration Assistant

Instant, source-cited answers to student questions, 24/7.

Launchable

Staff Assistant

Email reply drafts, automatic categorization, and one-stop administration for your own staff.

Launchable

Recruitment Assistant

Native-language responses and automatic follow-up for prospective and international applicants.

Automatically active

Leadership Reporter

Structured visibility into incoming question patterns — builds automatically once any other role is active, with no separate implementation needed.

Three Packages, Tailored Content

The packages differ in which features and modules you get access to.

LITEPLUSPRO
Core Content & Knowledge Base
Unlimited institutional document and page ingestion
Daily database updates
Unlimited processing of uploaded documents (PDF/Word)
Source citations in every answer
Website deployment, iframe-based embedding
GDPR-compliant data handling and storage
Always the latest AI model
Availability & Channels
Multilingual understanding and responses
Instagram and Facebook integration
Student app deployment
Administrative Functions
Email lead-collection module
Email ticketing system
Integrated appointment booking system
SIS integrations
LMS integrations
Outlook/Exchange integration
Administrative AI assistant
Automated recruitment email sequences
Analytics & Administration
Admin reporting module
Team management module
AI-based content analysis and question tagging
AI-based user persona analysis
Support & Customization
Dedicated customer service and account manager
Customizable branding

Deployment Options

Emily runs primarily as a cloud-based service. Alternative deployment options are available for specific needs.

Recommended

Cloud

Emily runs on our own cloud infrastructure, offering the fastest rollout and the lowest institutional IT overhead. The system runs on the most advanced, continuously updated AI models, delivering the highest response accuracy.

On-Premise (alternative for specific needs)

If your institution requires full local data control and has the necessary server capacity, Emily can also run on your own infrastructure, on-site. In this case, the system runs on an open-weight, locally-run AI model, so response accuracy is typically somewhat lower than with the cloud-based solution.

Full System Handover

A one-time, complete source code transfer, after which Emily runs entirely under your institution's own operation. In this case, support and further development responsibilities also transfer to the institution.

Pricing Models

For cloud-based deployment, you can choose between two billing models.

License-Based Pricing

A fixed annual fee with unlimited AI responses. Typically the better fit for predictable, high-volume usage.

Usage-Based Pricing

Billed quarterly, based on the actual number of AI responses generated. More flexible for variable or uncertain volume.

Switching packages or pricing models can be initiated at any time, but requires a contract amendment.

Frequently Asked Questions

Yes. As part of our AI Quality Report, your institution submits 30 of its own test questions, Emily answers them, and you receive documented, comparable feedback, free of charge and without obligation. You also get a demo environment where you can try the system live.
No. You choose one package (LITE, PLUS, or PRO), which determines the available features. Within that package, all four roles can be launched freely, at your own pace.
Yes, this is possible, but it requires a contract amendment.
Implementation happens in phases. The AI Quality Report and demo environment take about two weeks and are free of charge. Basic installation can be completed within minutes. Standard cloud-based integrations typically take about a month each, while integration with internal institutional systems (SIS, LMS) depends on your institution's own IT capacity.
Several technical layers of protection, including rate limiting, automatic anomaly detection, and real-time alerting, filter out this kind of traffic before it becomes a billable item. A fair use guarantee also applies: identified abusive traffic is never billed to the institution.
Custom integrations, beyond the standard SIS and LMS connections, and custom development are priced separately, based on a needs assessment and specification. This is included in your personalized quote as well.
For the cloud-based solution operated by Emily, support is included in the annual subscription fee, at no extra charge. With a full system handover, however, support and further development responsibilities transfer to the institution.
With on-premise deployment, Emily runs on your institution's own servers rather than in our cloud, giving you full local data control. This requires your institution to have adequate server capacity, and because it relies on an open-weight, locally-run AI model, response accuracy is typically somewhat lower than with the cloud-based solution.
With cloud deployment, Emily runs on our own cloud infrastructure, so your institution doesn't need its own servers or significant IT investment. This is the fastest way to launch, and it also delivers the highest response accuracy, since it runs on the most advanced, cloud-based AI models.
With this model, there's no fixed annual fee. Your institution pays based on the actual number of AI responses generated, billed quarterly. This works well if your volume fluctuates over the year, or if you don't yet have a clear picture of expected usage.
This is a one-time, complete source code transfer. After that, your institution runs Emily under its own, independent operation, with its own IT team. In this case, support and further development responsibilities also transfer to the institution.

How much time could Emily save you?

Move the slider or pick your institution's size to see an estimate, based on our own demand model.

5,000 students

Student headcount: 5,000 students

Total average daily student and applicant inquiries: 127

broken down as:

  • Digital channels (email, phone, web chat, social media):85
  • In-person:42

The digital-channel inquiries currently represent approximately 12.8 hours of administrative work per day for the institution.

Emily can take on approximately 72 of these inquiries per day, saving approximately 10.8 hours.

The daily digital inquiry count comes from our own demand model, based on measured traffic from a real, public AI assistant, projected onto student headcount.

Digital inquiries make up approximately 66.7% of all (student + applicant) inquiries, according to our own research.

Handling a single inquiry takes about 9 minutes on average, according to our own research covering 37 Hungarian higher education institutions, which is the basis for the current daily administrative burden shown above.

Based on our own internal performance benchmark, a well-configured AI assistant can independently and without escalation answer approximately 85% of digital inquiries, which is the basis for the hours saved shown above.

This is an estimate based on our own demand model and internal performance benchmark, not measured data specific to your institution. For a precise, institution-specific estimate, please contact us.

Emily in Action

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What to Expect

Personalized Demo

Tailored walkthrough based on the institution's specific needs

30-Minute Session

Quick and comprehensive overview of all features

Security Focused

Learn about our enterprise-grade security measures

The Solution for 21st-Century Universities

Join the group of modern, student-friendly institutions that apply the most advanced solutions!

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