logoEmily
Menu

Emily’s Features

Emily provides a modern, fully automated support solution that operates 24/7, helping reduce the workload of student administration, strengthen student recruitment capacity, and simultaneously function as an assistant for university staff

Our partners

Trusted by leading universities

Harvard University
Harvard University
MIT
MIT
Stanford University
Stanford University
University of Oxford
University of Oxford
University of Cambridge
University of Cambridge
Yale University
Yale University

AI and Knowledge Management

Emily

Intelligent, Contextual Responses

Leverage cutting-edge AI to provide accurate, contextual answers that continuously improve.

1 / 5

Student Support and Recruitment Assistance

24/7 Student Support

Available anytime, anywhere, in all time zones, helping to answer questions from students.

Multilingual Assistant

Emily can communicate in multiple languages (English, Chinese, Arabic, or even Kazakh), supporting international students and applicants by providing information and integration in their own language.

AI-Powered Email Ticketing

Seamlessly able to escalate complete conversations to human staff when needed, ensuring no question goes unanswered.

Data Collection and Email Capture

Emily can collect email addresses from users, enabling not only instant responses but also follow-up communication, database building, and targeted outreach.

AI Search

Emily's built-in AI search function helps students and applicants easily navigate university websites and documents.

SEAMLESS INTEGRATIONS

Easy Deployment Across Channels

Embed Emily on your website, university mobile app, or social media platforms like Facebook and Instagram.

Multi-Platform Deployment:Website, mobile apps, and social media integration.
System Integrations:Connect with Neptun, Moodle, SharePoint, or any external system via API.
Universal Access:Reach students and prospective applicants wherever they are, on any platform they prefer.
Chatbot integration across multiple platforms
Customized chatbot interface with university branding
CUSTOMIZATION

Branded Experience

Align Emily with your university's visual identity and branding guidelines.

Visual Identity:Custom colors, logos, and styling to match your brand.
Multilingual Response Capabilities:Serve domestic and international students in their own language.
Personalized Experience:Responses, tone, and interface fully customized to reflect your university’s identity and communication style.
Security & Privacy

Enterprise-grade security & privacy

We place a strong emphasis on security and compliance. Our platform is SOC 2 Type II and GDPR compliant, ensuring that user data is handled securely and in full accordance with regulations.

GDPR Compliant

Designed to meet European data protection standards.

Robust Data Protection

Best-in-class security measures for student data privacy.

SLA Guarantees

We offer guaranteed uptime, reliability, and responsive support through formal service level agreements (SLAs).

Advanced Analytics and Reporting

Emily’s detailed reports provide a clear overview of AI assistant usage and user behavior

Admin Dashboard and Reports

Gain clear insights into AI assistant usage, user questions, and trends with Emily’s reporting tools, helping universities track interactions and identify key topics.

AI-Powered Content Analysis

Leverage advanced analytics to identify emerging topics and needs among user discussions, providing actionable insights for continuous improvement.

Persona Building

By processing information gathered in chats, Emily identifies patterns and segments users based on their needs, interests, and behaviors, creating personas.

Admin and Management Tools

1
2

Automatic Access to Latest Updates

Benefit from continuous improvements without extra setup and costs.

3
4
5

What is Emily

Your all-in-one AI-powered student support, communication and recruitment solution

Student support

Reduce administrative workload with 24/7 AI responses and streamlined student communication.

Communication

Inform students and prospective applicants in multiple languages, anytime, anywhere with prompt information.

Recruitment

24/7 recruitment assistant that engages prospective applicants, answers questions instantly, and supports your enrollment goals.

See how our university partners make an impact

Universities are using Emily’s AI-powered assistant to improve student support, streamline recruitment, and deliver modern, multilingual communication—here’s what they have to say

"Emily has transformed our student support operations. We've seen a 60% reduction in support tickets and 24/7 availability has improved student satisfaction significantly."

Administrator
Dr. Sarah Johnson
Director of Student Services

"Emily has transformed our student support operations. We've seen a 60% reduction in support tickets and 24/7 availability has improved student satisfaction significantly."

Administrator
Dr. Sarah Johnson
Director of Student Services

"Emily has transformed our student support operations. We've seen a 60% reduction in support tickets and 24/7 availability has improved student satisfaction significantly."

Administrator
Dr. Sarah Johnson
Director of Student Services

FAQ'S

It automates student support and recruitment communication by providing instant, reliable, 24/7 available, multilingual answers, reducing administrative workload and improving the student experience.
Emily is trained using the institution's own materials, like website content, official documents, and policies to ensure answers are accurate, up-to-date, and aligned with validated information.
Emily offers multilingual support to engage both local and international students, responding in any language to help institutions better serve diverse student populations and prospective students all around the globe.
Emily is designed for easy integration across your digital ecosystem. It can be embedded on your university website, mobile app, Facebook and Instagram pages, and can connect to systems like Neptun, Moodle, SharePoint or any external platform via API.
Emily can typically be implemented in around 3 months (the exact timeline depends on the number of integrations). The process includes customizing the assistant with university-specific content, integrating it with existing systems, piloting with students and staff, and planning an effective launch.

What to Expect

Personalized Demo

Tailored walkthrough based on your specific needs

30-Minute Session

Quick and comprehensive overview of all features

Security Focused

Learn about our enterprise-grade security measures

The Solution for 21st-Century Universities

Join the group of modern, student-friendly institutions that apply the most advanced solutions!

Ready to see Emily in action?

Get in touch to book a personalized demo and discover how Emily can support your university's student services and recruitment

I consent to Emily AI Ltd. processing the data I provided in the form for the purpose of future contact. I may withdraw my consent at any time by emailing info@emilycampus.com.