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We're proud to work with a growing number of universities
(based on the average data of our reference university with 7,000 active students)
Unique Users
Support Tickets
Questions from Countries
Questions Per User
Returning Users
Administrative Hours Saved
Explore in-depth examples of how Emily has helped institutions solve key challenges — from optimizing admissions communication to boosting students recruitment effectively. The real institution names are not shown in the case studies below, as they are provided for demonstration purposes only
Challenge:
The university's student services team was overwhelmed with repetitive email inquiries about admissions, deadlines, and administration.
Solution:
Emily was integrated into the university website and student portal, offering 24/7 answers to frequently asked questions.
Impact:
Emily freed up our time so we could focus on complex cases. - Director of Student Services
Challenge:
International applicants struggled to find accurate, timely information across languages and channels.
Solution:
Emily's multilingual chatbot was deployed to guide international students through the admissions process and onboarding.
Impact:
Emily became our digital admissions assistant — students love it. - International Office Coordinator
Challenge:
The university's student services team was overwhelmed with repetitive email inquiries about admissions, deadlines, and administration.
Solution:
Emily was integrated into the university website and student portal, offering 24/7 answers to frequently asked questions.
Impact:
Emily freed up our time so we could focus on complex cases. - Director of Student Services
Challenge:
International applicants struggled to find accurate, timely information across languages and channels.
Solution:
Emily's multilingual chatbot was deployed to guide international students through the admissions process and onboarding.
Impact:
Emily became our digital admissions assistant — students love it. - International Office Coordinator
"Emily helped us significantly reduce email volume and made student support more efficient."
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